FAQs

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FAQs

QHow do I measure the size of my pool in Gallons?
A

This is very easy to do and is required when going to most pool supply stores like Emerald Pool Supply when getting your water tested for an accurate result. The equation to calculate gallons is as follows:

Length x Width x Average Depth x 7.48

Example 15L x 30W x 4D x 7.48 = 13,464 gallons

QHow often should I change the sand in my sand pool filter?
A

Did you know the sharpness from the silica sand in your filter is what traps particles and debris from passing through back to your pool? Did you also know that because Arizona has such hard water, our water would naturally turn that sharp sand into a round ball like an oyster does to a grain of sand before it turns it into a pearl? IT’s all true! This usually happens at about 4 years of having your filter, which makes the 5-year point a good reference point to get your sand changed out.

QHow often should I clean my filter?
A

Well, that is a great question. This is all dependent on where you live. Since, we are in Arizona, we have a lot of dirt everywhere! Most other places in the country only have to clean their Cartridge and D.E. filters only 1 time per year. But since we have so much airborne dirt that loves to land in our water and clog everything up. Emerald recommends that they be cleaned once every 6 months at the maximum.  Understanding when to change your cartridges or grids: These are pretty easy to self-Diagnose. If the bands are broken down the seam of the cartridge – Replace. If the Cartridges do not clean after your attempt to hose them off, like if it seems there is excessive staining, replace them! For D.E. filters, if the grids are broken, bent, or stained – Replace. Generally, these tend to last anywhere from 3-5 years.

QHow often should I clean my pool?
A

Pools need to be cleaned every single week of the year. I know it can sometimes be a drag, or your pool may look spotless. But weekly maintenance goes a long way in preventing damage to your surface. We recommend bringing a water sample down to Emerald Pool Supply every week to make sure your chemicals are in line. Although your health is a super high priority… Chemical standards are not meant for your health!! They are meant for the swimming pool’s health. Please refer to our weekly pool service page to get a better understanding of what is needed weekly to maintain the health of you and your pool.

QHow often should I drain my pool?
A

This seems to be a question that everyone seems to have a different answer to. Well I am going to give you the 5 things that can tell you to drain your water and get some new, fresh water in your pool.

  1. Cyanuric Acid, AKA stabilizer, AKA conditioner, level being about 100ppm in your water. This level will prevent chlorine from doing its correct job

  2. Calcium level being too high, above 500 ppm in Arizona, will prevent the chemicals from reacting like they should. Arizona is infamous for hard water, and this is the level that tells you how hard your water actually is. Like Cyanuric Acid, Calcium does not evaporate from your water supply

  3. Total Dissolved Solid level is too high. This just means you have a lot of “stuff” in your water that has accumulated over the years. This TDS happens to get higher and higher from a lot of swimmers. 

  4. Switching back from a salt pool to a traditional chlorine pool? Draining and filling is strongly recommended because that old salt in your pool will start to crystallize and harden to your nice new pebble tec. 

  5. Do you have a swampy greenish-blackish pool? It is usually more cost effective to just get rid of that water and start fresh. It’s quite amazing how much chemicals cost when trying to get your pool from forest green to clear. 

QIs maintenance of my pool required in the wintertime?
A

Unlike most of the rest of the country, Arizona residences do not “winterize” swimming pools. We need to keep them running all year. The reasoning behind this is because we do not get below freezing temperatures to often which cause pools to turn into that “ice skating rink”. So during the winter, we need to make sure we keep our pH levels, Alkalinity levels, and weekly maintenance the same as we would during the summer. This is very crucial in keeping the surface of your pool healthy and other mechanical parts. Seaklear makes a great winterizing pill that helps with keeping proper algaecides in your water during the winter, which will prevent the growth of algae.

QWhat is the best type of cleaning system for my pool?
A

We at Emerald Pools are very one sided when it comes to the best way to clean your pool. We love in floor cleaning systems. The particular one we like the most is Caretaker 99. In floor cleaning systems, like caretaker, are designed to clean 99% of your pool. This differs from your normal suction side cleaner because those do not clean benches or steps. Caretaker systems may be more expensive up front but have a LIFETIME warranty on the pop up heads.

QWhat is the lifespan of a traditional salt system?
A

From our experience over the past 10 years of the salt system boom, cells typically last anywhere from 3-5 years before you need to replace them. Salt cells can cost anywhere from $200 to $900 JUST FOR THE REPLACEMENT! So if you are looking to convert your system over to salt, think about the lifespan of the salt system and cost involved every 3-5 years.