Troubleshooting Pool Heat Pumps

Trying to troubleshoot pool heat pump is rather difficult, especially if you don’t understand how they work. Of course, you should always call an expert before doing anything to your heat pump, but there are some other things you can do to help narrow down the problem. Follow these steps to figure it out and determine if it is something easy enough for you to handle.

5 Simple Tips for Troubleshooting Pool Heat Pumps


Turn off the heat pump if you think it might be leaking, although you should allow it to keep running. It will take a few hours for the level of the water to fall. When you turn off the pump, check the water level at the gauge toward the pump’s bottom. Then check it a couple of hours later to see if the level is noticeably reduced. If it is, then the heat pump itself is likely the source of the leak. Call an expert for help determining if the pump can be repaired or if you need a new one.

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Water test

Test the water that’s inside the heat pump by putting a test strip into it. This will help you measure the acidity and alkalinity levels of your pool. If the strip shows that you need to add sanitizer, then the pump is leaking, and you’ll need to call an expert to fix it. However, if it shows a negative, then the heat pump simply has condensation on it and does not need to be repaired.

Look at your pump’s display

Check the breaker to ensure that it’s turned on. Then take a look at the disconnect switch, which is around the heat pump. It should be on also. If you are having trouble locating these switches, check the guide for your pump or call in a professional.

Check circulating pump

When reading the display on the pump, look for something that says “flo.” If you do see that reading, then you should closely examine the strainer basket and the circulating pump. You should already know where the strainer basket is because it does need to be emptied regularly. If you don’t, then it should be near the motor. If you haven’t been emptying the strainer, there is a good chance that it’s causing your problem. When checking the strainer basket, also make sure that it’s sitting in place properly so that water is able to bypass the pump itself.

How to Troubleshoot Heat Pumps?


On the display also take note of the setting. Turn the temperature up to greater than 60 degrees and then check the water’s temperature later to see how well the pump is working.

The heat pump is one part of the pool that may not seem essential, but it does extend your swimming season and provide comfort inside the pool. It is essential that you check with a professional if you have run through this guide and still cannot find the problem.

For help troubleshooting your pool heat pump, call Emerald Pools and Spa. They have been providing supplies and services to pools and spas throughout the Phoenix area for more than a decade. They offer pool service and repairpool constructionpool remodeling, and a complete line of pool supplies, as well as plenty of expert advice to go along with them.

At Emerald Pools and Spas, they are committed to offering excellent products and stellar customer service. They always strive to produce excellent workmanship that exceeds the expectations of their customers. Call Emerald Pools and Spas today to learn more about how to troubleshoot pool heat pumps.

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